Welcome to Hermihzch Ausbildung. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.

1. Information We Collect

We collect personal data when you:

• Enroll in courses or sign up for an event
• Subscribe to newsletters or request resources
• Book a strategy session or contact us via forms

This may include:

• Full name
• Email address
• Phone number
• Billing details (if applicable)
• Usage data (e.g., visited pages, session duration)

We do not knowingly collect personal data from individuals under the age of 16 without parental consent.

2. How We Use Your Information

Your information is used to:

• Provide access to courses and materials
• Communicate about programs, events, or updates
• Process payments and issue confirmations
• Improve the quality of our offerings
• Ensure the website functions properly and securely

We may also send occasional promotional emails — you can opt out at any time.

3. Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your data with trusted service providers (e.g., email platforms, payment processors) who assist us in delivering our services, under strict confidentiality agreements.

We may disclose personal data if required to comply with legal obligations or protect the rights and safety of Pelenock or its users.

4. Data Storage and Security

All data is stored securely and access is limited to authorized personnel only.

We use industry-standard encryption and security protocols to safeguard your information. In case of any data breach, we will notify affected users within 72 hours as required by law.

5. Cookies and Analytics

We use cookies and analytics tools to improve user experience and understand how visitors engage with our site. You may adjust your browser settings to decline cookies if preferred.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent for processing (where applicable)
• Request deletion of your data ("right to be forgotten")

You may exercise your rights by contacting us at:
Email: [email protected]

7. International Users

If you are accessing our site from outside the EU, please note that your information may be processed in accordance with GDPR standards, as we operate from Germany.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact

Pelenock Business Academy
Kurfürstenstraße 115, 10787 Berlin, Germany
Email: [email protected]
Phone: +49 30 9832 4487